Review
Manager

What We Offer

Welcome to our Review Manager! Our user-friendly system is designed to enhance your practice’s online reputation by seamlessly managing patient feedback. Explore how our solution can streamline the process for you.

How it works…

Our review management solution automates patient satisfaction surveys, empowering patients to share their positive experiences directly on Google. Meanwhile, any feedback below 4 stars is routed back to your practice for internal review.

What is included…

Survey Process Overview

When a new patient receives our automated message, they’re prompted to provide feedback on their experience through a convenient link.

Positive Feedback

For positive experiences, patients can easily post their reviews to your Google Review page with just a click of a button.

Negative Feedback

In the case of less-than-stellar experiences, patients are directed to a feedback survey. This allows them to voice their concerns, which are then promptly addressed by your practice.

Internal Follow-Up

Patients receive an automated email acknowledging your practice’s response to their feedback, showcasing your commitment to addressing their concerns.

Conclusion

Our Review Manager simplifies the process of gathering patient feedback, promoting positive reviews on Google while addressing concerns internally. Utilize our system to proactively manage your practice’s online reputation and ensure continued patient satisfaction.

Why choose us to improve and protect your online practice reputation?

We all know, for a number of valuable reasons, how important it is for each and every one of us to acquire as many high quality, multiple star rated, positive online reviews as possible. If we are fortunate enough for the review to be detailed, highlighting the emotional benefits of successful treatment, coupled with a 5 star rating; then these are like gold dust.

So, just imagine how powerful it would be if there was a piece of software which could filter you reviews and direct the lower feedback reviews back to your practice, allowing you to manage and resolve patient dissatisfaction before the review reaches google! Now, stop imagining and get in touch with the Connect team because this is not make-believe but reality. Managing patient feedback and reviews has never been so easy!

You can reap the benefits of the review manager service through gathering patient feedback, promoting positive reviews on Google while addressing concerns internally. Proactively manage your practice’s online reputation and ensure continued patient satisfaction at your practice.