What you can expect when you work with us
In-depth Analysis First
We want to know how your practice is doing? Could it be performing better? These are questions that we need to answer. We start by looking at every detail. How is your team answering the phone? What are your wait times like?
Do you have online reviews and are they positive? What are you spending on marketing and is it providing the right return? Is your social media up to date and does it reflect the personality and values of your practice? Our team will answer these questions and provide an unbiased assessment for you to review.
Input From All Our Team
When it comes to analysing your practice we understand that seven heads are better than one. Each member of our Elite Team will be involved in the initial review of your practice. Why?
Because each team member has years of experience in his or her particular field plus they have access to all the latest tools and technology to effectively provide you with the best possible insights and advice. As you move forward with Connect, video calls will be arranged with key team members to help to build your confidence and cement a strong working relationship for the future.
Measurement Is The Key
There is no getting away from the fact that we are all about the data. Not only does the data allow us to demonstrate that what we are doing is working, but it also allows us to easily identify parts of the process that need work.
That could be anything from the phone handling, to the associate conversion or the effectiveness of your online marketing and website. If you don’t already have the tools in place, we will provide you with a Lead Tracking dashboard which allows us to track all leads that come into the practice from all sources.